Delivery & Returns

Delivery

All items in stock will be posted within the UK by Special Delivery and should arrive within two working days.

Items being posted to Europe and the rest of the world will be shipped by International Signed Delivery and should arrive within 2-10 working days (estimates will vary depending on destination). 

All items posted will be fully insured.

Made to Order

As an independent jeweller who handcrafts all my work in precious metals, I am unable to hold lots of stock that's ready to ship. Consequently, many of the pieces that you see on this website are made to order for my customers.

If the jewellery you would like to purchase is not currently in stock, you will see a label on the product that says 'Made to Order'. Please allow three to six weeks for completion, as the item will be made especially for you.

When you purchase a Made to Order item through this website, I will send you a confirmation email with an estimate of the completion date.

If you have any queries, or are in an exceptional hurry for your item, please email and I'll do my best to help you.

The time taken to make your jewellery ensures you get the best quality possible. Thank you in advance for your custom and patience.

 

Returns 

I hope you will be completely satisfied with your new jewellery. If for any reason you are not entirely satisfied, I am happy to offer an exchange or refund under the following conditions:

Items in bronze or silver

Any item in bronze or silver can be exchanged or refunded if it is returned unworn within 30 days of your receipt of the order, in perfect condition, and in its original packaging.

Items in gold

'Ready To Ship' gold jewellery can be exchanged or refunded if it is returned unworn within 30 days of your receipt of the order, in perfect condition, and in its original packaging.

I am unable to offer exchange or refund on 'Made To Order' gold jewellery, as it has been made especially for you.